Delete Account – Next Wash

Last updated: 18 October 2026

This page applies to the NextWash mobile app, published by NEXTWASH. You can ask us to delete your NextWash account and the personal data linked to it at any time. There is no charge and you do not need to give a reason.

How to request deletion

Option 1 – inside the app (fastest)

Open the NextWash app and sign in.
Go to Profile → Delete Account.
Confirm. Your request is sent to us straight away.

Option 2 – by email

Email support@nextwash.com with the subject line “Delete my NextWash account”.
Include the mobile number registered on your NextWash account so we can identify it.
We will check that the request comes from the account holder. We may send a one-time code to the registered number to confirm this.

Option 3 – by phone

Call +91 99989 83765 and ask for your account to be deleted.

Once your request is verified we delete the account and confirm to you. We aim to complete this within 30 days of a verified request. If you have an order in progress, we will finish it first.

What is deleted, and what is kept

Deleted permanently	Kept, and why
Your profile: name, email address, mobile number and profile picture All saved pickup and delivery addresses, including map coordinates Your cart and saved preferences Device push-notification tokens Subscription records and any remaining wallet credit Your sign-in identity, so the account can no longer be used	Order and payment records that we must keep for tax, accounting and audit purposes under applicable Indian law. They are kept only for as long as the law requires and are then deleted. Where possible, retained records are separated from your profile so they no longer identify you as a NextWash user.

Deleted permanently

Kept, and why

Your profile: name, email address, mobile number and profile picture
All saved pickup and delivery addresses, including map coordinates
Your cart and saved preferences
Device push-notification tokens
Subscription records and any remaining wallet credit
Your sign-in identity, so the account can no longer be used

Order and payment records that we must keep for tax, accounting and audit purposes under applicable Indian law. They are kept only for as long as the law requires and are then deleted.

Where possible, retained records are separated from your profile so they no longer identify you as a NextWash user.

Please note: any unused wallet credit and any remaining subscription balance are lost when the account is deleted. If you want to use them, place your orders before you request deletion. Deleting your account cannot be undone.

Deleting only some of your data